Our daily lives have changed quite a bit over the last few months, with stores shifting between being open and closed. How have your habits and feelings changed week-over-week? Are you concerned or optimistic for the future?
With each edition of the survey, over 10,000 of you have shared your thoughts with us. These surveys on consumer confidence have asked you about the following topics:
- Changes in online shopping habits
- Engagement in everyday activities
- Outlook for future engagement in activities
- Concerns that may impact confidence
- Overall shifts in spending
What We’ve Learned
As of July 20th, approximately 36% of you report making over half of your purchases online. Furthermore, one-fifth of you (20%) are making between 76 and 100% of all your purchases online.
Over the last eighteen weeks, the top reported activity has remained the same: purchasing groceries in-store (69%). Other top activities include picking up food for takeout (49%), purchasing household essentials (46%), and visiting the bank or post office (36%).
The interest to dine out soon has increased significantly over time. As restaurants fluctuate between opening and closing, however, we witness a slight drop in both recent dining activity and interest to dine at a restaurant soon, over the last three weeks.
How do your concerns line up with your plans for the future? Over the last eighteen weeks, your concerns over personal finances have remained quite high. Although significant and related, anxiety over job security has been less than that of finances.
As concerns over crowds remain high, we also notice significant anxiety over contracting and spreading COVID-19. Spreading the virus, however, has always remained slightly lower than the fears of contracting.